Q: When applying customer payments Complete Contact CRM automatically chooses the first invoice on the grid to apply the amount to. But I want to apply the amount to a different invoice.

A: CCCRM tries to intelligently figure out which invoice you are applying payment to; but you can just click on that field and enter the applied amounts as you wish for the invoices that you wish. First you have to 0 out the automatically populated row and then enter the amounts as you want applied.